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THE ARGUMENT FOR TOTAL OUTSOURCING

AAI has performed line count analysis over the years for our customers as part of our statistical productivity package. Our proverbial "average" hospital is doing about 3,000,000 lines per year in-house. These statistics are based on true sylvan or actual printable character counts including spaces. This is the most conservative line count method used in our industry.  Many other systems count bytes by doing a hex dump of the file (See IS for clarification). This line count method inflates the number of lines you are charged for and is the line count method used most often by outside services.

With your information, and some conservative assumptions about the following items, we can analyze your true cost per line of in-house transcription.

  • Transcriptionists' salaries including benefits and overhead
  • Transcription clerical staff and management
  • New Dictation System amortized over three years
  • Dictation System Annual Maintenance
  • New Transcription System amortized over three years
  • Transcription System Annual Maintenance
  • In-house IS hardware and application support
  • Computer hardware and software support
  • Software upgrades, training and retraining of staff
  • Time and energy of Search and Review Committees

When all the numbers are computed, our analysis suggests your true cost could be more than 16 cents per line, which is comparable to the line fees charged by A+ NetworkTM for total outsourcing.

You are probably saying, “What about turnaround, quality, control and integration with my document management system?” With A+NetworkTM you get all four:

    1. Consistently meets and exceeds contract turnaround times - just ask our many customers

    2. Proven quality as is attested to by some of the largest, most prestigious hospitals in the US

    3. TAeSupervise  console provides the latest in Control and Management

    • Know the current status of any job
    • Review work in queue to change priority status
    • Review minutes of dictation in queue
    • Know each doctors' dictation status
    • Seamless transmission to electronic viewing, printing, faxing, physician signing and storage systems

    4. System already completly integrated

From overflow to full outsourcing, through dictation, transcription and document management platforms, we provide solutions that help HIM managers achieve their goals.

 
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