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ASP OFFERING

ASP PHILOSOPHY, LOGIC AND TIMING

BACKGROUND

Arrendale Associates, founded in 1989, is known for integrated transcription and document management systems. We are a recognized leader in the HIM software industry and provide customized transcription and document management solutions to over 110 hospitals nationwide with the Transcript Advantage product line.  The TAeSeries® product suite, in development since early 1998, is designed to accommodate the electronic document needs of healthcare facilities in either an ASP or standalone environment.  TAeSeries® integrated, Internet-enabled systems provide flexible workflow of voice and text files.  TAeJax, the TAeSeries® Job Allocation Manager, accepts voice files over the Internet from Arrendale, Lanier, Dictaphone, DVI, and hand-held dictation or voice recognition systems.  These voice files can then be delivered over the Internet to a transcriptionist in-house or at-home.  TAeSeries® voice and document management integrate transcription service created transcriptions into the customer’s imaging and document management systems, solving this prevalent HIM Director problem. 

EXPENSE YOUR DOCUMENT MANAGEMENT SYSTEM

AAI’s ASP offering enables funding for Electronic Document Management Systems to be expensed from operating costs on a per transaction (transcribed line) usage basis.   The current industry cost for each line of in-house transcription is about 19 cents, mostly associated with the cost and overhead of transcription FTEs.  By allocating the current cost of in-house transcription to AAI, we will deliver an entire document management system, paid for from current operating funds.  No budget approval needed, no competition for capital budget dollars.  And AAI provides immediate employment of your in-house transcriptionists. 

By allowing AAI to transcribe any or all of your current in-house transcription, the TAeSeries® document management system, complete with a digital dictation system, can be included.  In this ASP environment, AAI takes 100% responsibility for dictation, transcription, document management and technical support, including FTE requirements and all interfacing, integrating and installation.  Upgrades and new enhancements are conducted by AAI using Internet “push” technology, which does not involve valuable hospital technical resources.  AAI’s document management system has grown over the past 12 years and now includes remote printing, batch printing, automatic faxing, secure on-line viewing, physician electronic signature, patient record storage (4th quarter 2001) and audit logs of all viewing, printing and signing. 

TIMING

The advent of the Internet, coupled with lower cost, high-speed connections, and the acceptance of personal computers by the transcription industry, is causing CIO’s to look closer at ASP technology.  AAI’s offering is unique in that TAeSeries® can be deployed as an ASP from AAI’s data center, or hardware and software can be installed at the hospital’s data center.  AAI understands there are concerns in the Industry pertaining to HIPAA compliance, ASP reliability and Internet security.  TAeSeries® can be seamlessly deployed at the hospital, and then moved over time, gradually, (report type by report type or department by department) to AAI’s data center, as trust in ASP technology evolves.  For those CIO’s that are looking for an ASP service because of the simplification advantages, TAeSeries® is HIPAA-enabled and AAI can deploy our ASP for your enterprise today.

SUMMARY

Transcription is an ideal candidate for the application service provider model since these services are frequently paid for on a fee for transcribed line arrangement with outside transcription service companies already.  The ASP model is rapidly becoming popular with healthcare administration since capital budget expenditures are eliminated. Several trends in the healthcare and information technology arena have brought about the rise of the ASP business model.  Primary considerations leading to the increase of ASP methodology are:

  • Growth of the Internet
  • Increased Transmission Speeds
  • Lack of Healthcare Enterprise Funding for Desired New Products
  • Need to Simplify Within Health Information Management and Information Technology
  • Impending HIPAA Legislation
 
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