Comments About Our Products …

“My staff of transcriptionists, now trained as correctionists, each average 400 more lines per day than before installing TA⁺ Powered by SpeechMagic. This 26% increase in efficiency translates into real cost savings for us. The learning curve was just as Arrendale had predicted, with dramatic improvements by the ninety day mark. With our best radiology dictators we hardly have any corrections now.”
Cindy Parkinson, Transcription Mgr, Southern Maryland Hospital, Clinton, MD. AAI Customer since 1998

“With TA⁺ our transcriptionists’ productivity has increased along with the new ability to QA other transcriptionists’ work right away. Support is always very responsive, patient and helpful.”
Betty Maughan, Transcription Supervisor, Platte Valley Medical Center, Brighton, CO. AAI Customer since 2006

“The Arrendale system has excellent reporting capabilities and enables us to better monitor quality, cost and turnaround.  Reports compile quickly and print neatly.”
Kathi Lavoie, Transcription Mgr, Dartmouth-Hitchcock Med Ctr South, Manchester, NH.  AAI Customer since 2007

“TA+ runs smoothly for Doctors Hospital of Michigan and handles dictation and transcription for all our departments, plus transcript delivery to physician offices and nursing floors. Their interface engine takes care of sending transcripts to our Amicas PACS and iDoc web portal systems. Not having to maintain the servers makes IT's job easier, so we are fond of this system.”
Jeff Giha, Information Systems, Doctor's Hospital of Michigan, Pontiac, MI. AAI Customer Since 1996

“The convenient Internet access is my favorite aspect of TA⁺. It lets me quickly track a stat job at home if I get a call from the hospital over the weekend. Searching for a report is fast and easy. My staff are more efficient with this product.”
Rebecca Farrell, Director HIM, RHIA, Platte Valley Medical Center, Brighton, CO. AAI Customer since 2006

“We have reaped the benefits from TA⁺ with increased turnaround, the ability to correct mistakes, and more efficiency for transcriptionists.”
Denise Dyson, RHIT, Asst Dir HIM, Catawba Valley Medical Center, Hickory, NC. AAI Customer since 2007

“Arrendale’s speech recognition software works well in our HMI PACS environment. Radiologists did not have to change workflow; they initiate each dictation from within PACS and are able to edit and sign transcripts more quickly. I think it is important to note that this will enable us to integrate voice/speech recognition to an EMR and enable efficient physician workflow for H&P’s, progress notes, consults, and discharges.”
Lou Mavromatis, Director of Info Services, Southern MD Hospital, Clinton, MD. AAI Customer since 1998

“You’ve done an outstanding job of keeping up with the competition with the TA⁺ product, and you have earned a very good reputation in the industry.  I’ll certainly promote your company and products everywhere I go.”
Gerard Carmody, Systems Consultant, CIT Client Services/ACS Botsford General Hospital, Farmington Hills, MI. AAI Customer since 1991

“I think TA⁺ is extremely user friendly and is a program that any transcriptionist would love to use.”
Tammy Wisehart, QA Editor, Clark Memorial Hospital, Jeffersonville, IN. AAI Customer since 1996

“There is no comparison between Transcribe⁺ and our previous system. Transcribe+ has really helped my productivity with cardiology work types. I use just a few keystrokes with Text Replacement to insert each cardiologist’s standard measurement headings, which can be several lines, and then go back and insert the patient’s unique heart measurements. My productivity has jumped between 20 and 40 percent.”
Debbie Drum, Transcriptionist, Catawba Valley Medical Center, Hickory, NC. AAI Customer since 2007

About Our Support…

“Arrendale's people were phenomenally good during our recent TA⁺ upgrade and very accessible. All of Brattleboro's users speak positively of the upgrade experience.” Jon Farina, Director Info Systems, Brattleboro Memorial Hospital, Brattleboro, VT. AAI Customer since 2002

“We implemented Arrendale’s SaaS Mirth program last summer and have been pleased with the results. Using Mirth is a cost effective way for us to connect a newly-acquired practice and to interface the hospital’s VRad radiology and UltraLinq cardiology systems to our host McKesson system. I didn’t have to hire a consultant or spend capital on an engine; instead Arrendale handled the initial install and monitors the daily traffic for us.” Martin Von Grossman, CIO, Christ Hospital, Jersey City, NJ AAI Customer since 1997

“The Arrendale TA⁺ System has enabled DHMC to utilize state-of-the-art technology. I am pleased with the exemplary customer service and dedication the Arrendale team has exhibited throughout the implementation and post-implementation process.”
Cindy Vogt, Transcription Mgr, Dartmouth-Hitchcock Medical Ctr, Lebanon, NH. AAI Cust since 2007

“As a long term customer of Arrendale Associates, the hosted TA⁺ solution was a natural progression of what was already a great transcription solution. Not only was it a cost effective choice, but has proved to be extremely reliable for us as well.”
Michael J. Sindelar, CPA, Asst VP Finance, Fremont Area medical Center, Fremont, NE. AAI Customer since 1994

“The help desk team at Arrendale is very personable. They have handled all my calls very quickly and efficiently.”
Joyce Bestor, Transcription Team Leader, Transcription South, Clearwater, FL. AAI Customer since 2006

"By partnering with Arrendale, we were able to enhance the standard capabilities of our EMR system - and everyone, especially the patients, benefit. Because our physicians’ needs and preferences vary, we have adapted the Dictation Marker technology provided by our EMR vendor so that it works using both dictation via the telephone as well as via the computer workstation. Our physicians can choose which of those dictation technologies they’re most comfortable with. But we could only succeed at getting all this to work because our Dictation/Transcription System vendor, Arrendale, is as flexible, responsive, and skilled as they are."
Alex Langsner, Mgr Info Systems, Dartmouth-Hitchcock Medical Center, Lebanon, NH. AAI Customer since 2007

“AAI indicated what the plan would be and how long it would take.  It all happened within about two weeks.  It was quite a rapid install.  There were a few things we received that we weren’t even charged for.”
Lou Mavromatis, Director of Info Services, Southern MD Hosp, Clinton, MD.   AAI Customer since 1998

“The functions are very user-friendly and Arrendale support has been exceptionally helpful in adjusting the functions and user reports to meet our needs and preferences.”
Erin Winebrenner, HIM Team Leader, Clark Memorial Hospital, Jeffersonville, IN.  AAI Customer since 1996

“We have found the system to be both flexible and dependable and the support we receive has always been exceptional.”
John Cardinal, Vice President, Transcription South, Clearwater, FL.  AAI Customer since 2006

“We have found the system to be both flexible and dependable and the support we receive has always been exceptional.”
John Cardinal, Vice President, Transcription South, Clearwater, FL. AAI Customer since 2006

“I have been getting consistent positive feedback.  I have been very happy with all of the support.  Eric has been great for all of our needs and the MTs have also told me how much they appreciate him helping them.”
Michael Kamp, Outpatient Supervisor, Onslow Memorial Hospital, Jacksonville, NC. AAI Customer since 2002

“The customer service we received from Arrendale was excellent and sets the standard that all of our other vendors should strive for. Thanks for going above and beyond.”
Richard Beran, Dir Info Technology, Fremont Area Medical Center, Fremont NE. AAI Customer since 1994