Arrendale has been partnering, not competing, with Medical Transcription Service Organizations (MTSOs) since the mid 1990s.  We provide the platform and IT expertise your customers now require during today’s electronic healthcare evolution.  Our web-based solutions enable you to concentrate on quality and turnaround times, leaving the engineering tasks such as EMR integration to AAI.  We serve small, medium and large MTSOs with your choice of remote-hosted or licensed, premise-based software.  Only Arrendale includes an Internet-based transcript scoring application, Grading⁺ for workforce development and training.  Grading⁺ provides MTs with corrections categorized by error type and instant numerical feedback, objectively calculated behind the scenes by our application.

Arrendale MTSO customers are global with US and offshore businesses, each with specific healthcare niches and unique needs.  With our system your QA editors can be divided into teams for ASR correction, medical terminology, formatting, demographic verification and more since TA⁺ includes up to nine levels of Quality Assurance workflow.  Our platform’s popularity is due to the ease of installation, tabbed presentation allowing multiple system activities to be open simultaneously, and speedy management report generation.

We’re very aware of the need to control costs as margins tighten.  Desktop costs are reduced with TA⁺ since an rtf word processor, word expander, spellcheckers and line/character counting system are all bundled within the transcription application.  TA⁺ Powered by SpeechMagic, our globally tested, industrial strength backend ASR option, is fully integrated without an upfront expense.

We understand the urgency of customer support with patient care at stake and with MTSOs committed to increasingly strict turnaround time achievement.  Arrendale’s development and support center are 100% US based and staffed 24 x 7 x 365 for prompt attention to service calls, enhancement requests and interface assistance.  Our ASP fees are significantly less than many of our competitors.

Click here for more info